Important Order Information
Terms of Sale
- Please select your items carefully.
- All purchases on this website are final sales.
- Orders confirmed within 72 hours of receipt.
- Orders shipped within 10 days of confirmation.
- Tracking information will be sent to email used to place order.
- Purchase price and shipping charge are in delivery destination currency.
- Your cart will adjust currency if necessary, upon check-out.
- We ship to delivery addresses in Canada and United States.
Any shipments outside of these locations are not available at this time.
Important Notice: Prior to ordering your Lumalight System, please reach out to us for delivery service options.
- All orders are subject to product availability, and company policy.
- If an item is not in stock after your order is placed, we’ll notify you and refund you the total amount of your order, using original method of payment.
- We use Moneris Solutions, Canada to process your order by Visa or Mastercard.
- Billing address must match address on file with your credit card company.
- You may need to notify your credit card company to authorize your purchase.
- You’ll be notified if there’s an unexpected delay in shipment.
- Prefer alternate method of payment or delivery, let us know.
Product Warranty Policy
- If Lumalight package or product is damaged in delivery, please contact us within 72 hours of receipt to arrange for replacement of part(s) or item.
- There are slight irregularities in filters, penlight, case and accessories due to the nature and uniqueness of our products. This does not constitute being a flaw.
- Canadian Orders – CAD Currency: subject to applicable HST, PST and/or GST upon check out.
- Sales tax is charged according to the province/territory item is shipped.
Applicable taxes are not included in the purchase price:
- United States Orders – USD Currency: may be subject to local State Tax, which is levied once a shipment arrives at its destination.
Once order has been shipped, anticipated delivery time is as follows:
- Canada Post (Express or Expedited Service) 3-8 days, may be longer due to situation
- Canada Post/USPS (Express or Expedited Service): 4-10 days, may be longer due to situation
- Canada Post/USPS (Tracked Packet, Air Mail): 4-14 days, may be longer due to situation
- FedEx Courier: (extra charge waived if we need to upgrade your shipping method)
– We’ll advise you prior to shipping
Course and Event Policy
- Live and distance events are non-refundable.
- Live and distance courses (classes) are non-refundable subject only to course cancellation policy.
Terms and Conditions
Upon course registration you accept, understand and acknowledge:
- All live and distance classes are for spiritual development purposes only.
- The instructor and teaching assistants are not medical doctors, nor will they give medical diagnosis or treatment procedures.
- They do not make any representation, warranty or guarantee as to whether you will attain sufficient understanding, knowledge and proficiency in the training materials, and product use.
- Videotaping, photographing, audio recordings, duplication, or teaching course material under any title or designation is not permitted.
- You are not certified as a therapist or practitioner upon completion of a class.
- We reserve the right to prevent anyone from attending or participating as it deems appropriate, or to require a participant to leave the class as it deems appropriate.
- Any activity in which a person might participate involves some risk.
– You’ll be required to sign a Student Release Agreement for live courses.
- We reserve the right to modify content without notice.
- Only Lumalight tools are used in class.
- Cancellation Policy
By using this website, you agree that you have read, understood and accept:
Updated August 2020