Terms of sale

Thank you for choosing Spectrahue

 

#1. Terms of Sale:

  • Please select your items carefully.
  • All purchases from us are final sales.
    i.e. Lumalight packages, supplies, add-ons, classes, services, consultations, etc.
  • A custom quote and/or email invoice will be sent for you.

Important

  1. All product and services are subject to availability and acceptance of terms of use.
  2. Products (physical/virtual) and services are non-refundable and non-transferable.
  3. All educational materials and communications are in English only.

#2. Payment Methods:

  • Moneris Solutions Canada, for Visa/Mastercard transactions.
    – Bill/ship address must match address on file with your credit card company.
    – We only accept orders to billing/delivery addresses in Canada/USA.
  • You may need to notify your credit card company to authorize the purchase.
  • An alternate method of payment may be required:
    – e-transfer, international bank transfer, bank draft

#3. Physical Product Warranty Policy:

  • If your order is damaged during delivery, please contact us within 72 hours of receipt to arrange for the replacement of part(s) or item.
  • Due to our products’ artisan nature and uniqueness, there are slight irregularities in filters, penlights, cases, and accessories; this does not constitute a flaw.

#4. Destination Tax:

  • Canadian Orders (CAD): subject to applicable HST, PST and/or GST
    Note: Sales Tax is charged according to the province/territory item is shipped.

#5. Shipping Method:

We will advise you of shipping method upon order confirmation, with anticipated arrival date. We use:

  • Canada Post (Express, Expedited Service)
  • Canada Post (Tracked Packet)
  • FedEx Courier

#6. Canadian Orders:

– We ship across Canada; signature required for packages.
– Delivery tracking information will be emailed to you.
– Pick-up options may be available at our location.
– Classes and consulting services available.

#7. International Orders:

  • Classes and consulting services only.
  • Product pick-up options may be available.

#8. Remote, Virtual & Digital Products:

Terms and Conditions*

Upon registration and payment, you accept, understand, and acknowledge the following:

  • All classes and consultations are for spiritual development only.
    – no medical claims are made or implied
  • Recordings and duplication of any materials under any title or designation are prohibited.
  • We reserve the right to limit attendance and participation in class.
  • There is no certification status available for this method.

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