Privacy Policy

Privacy Policy

This Privacy Policy governs your use of the “Website”. We know how you value your privacy, and we have created this policy to ensure that you understand our policies and procedures. This Privacy Policy is a part of, and is incorporated into our Terms of Use, and Terms of Sale.

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.


We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.

Identifying Purposes

We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.


Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, or the Internet.

Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.


A cookie is a small computer file or piece of information that may be stored in your computer’s hard drive when you visit our Website. We use cookies to improve our Website’s functionality and online experience, such as popup text that uses cookies.

Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our Website.

Other Websites

Our Website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our Privacy Policy will no longer apply once you leave our Website. We suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

  • Moneris Solutions Inc., Canada is used to collect payment (Visa and Mastercard credit cards)
  • We use Google’s submission form for your query on the contact page.

Contact Us Form

When you enter your email address, name and question on the message, it is used to communicate with you and answer your questions.  Once this has been resolved, unless it is required that this is kept on file for a legitimate reason, all the information is deleted.


Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.


We will make information available to you about our policies and practices with respect to the management of your Personal Information.

Customer Access

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

Opt Out Procedures

You have the option to opt out of receiving information from Spectrahue. If you no longer wish to receive any form of direct contact from us, whether it is emails or other materials, please let us know by email.

Handling Customer Complaints and Suggestions

Our Privacy Policy may change from time to time and all updates will be posted on this page. Your further use of the Services will be subject to the updated policy. You may direct any questions or inquiries by contacting us email.

Spectrahue Light & Sound Inc., Box 38156 RPO Castlewood, Toronto, Canada M5N 3A9

Last updated June 2022



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